Master Polite & Diplomatic English to Be More Professional and Successful at Work

Upgrade the way you communicate in English & learn how to make your emails and your speaking diplomatic, professional & polite … all this in one afternoon!

This course is for you if:

  • You need to communicate professionally in English via email and when speaking
  • You want to learn and be more confident about which tone, expressions and words to use
  • You want to improve your professional English in order to grow in your career

How this course helps you:

Choosing the right tone and expressions when you email and when you speak in English is not always easy, especially when it effects the way you do your job.

How to look Professional & Fluent by Using Polite & Diplomatic English has been designed especially to tackle these problems.

Once you have watched the training videos, you will practise what you have learned with quizzes, an interactive speaking quiz and a final assignment. You will have two writing tasks to complete which will be marked by our teachers and sent back to you with feedback.

What you will learn on this course:

  • when it is appropriate to use polite, diplomatic and softer language and how it can help you in your work 
  • how the tone in your email (and they way you speak) can impact your audience
  • how to use a softer tone which sounds professional, polite and understanding
  • how to sound more positive when you deliver a negative message 
  • how to make a problem sound less severe
  • specific language, words and expressions to use in order to create a good impression and encourage action to be taken

What you will achieve:

By the end of this course you’ll be:

  • more confident and professional when you write and speak
  • able to sound more positive when you deliver a negative message
  • able to present yourself as more approachable 
  • able to build a better impression of yourself with your international colleagues


I would like to thank you for your class. I try to apply all the techniques and tricks I learnt and I noticed that I feel more confident when I am writing professional emails.

Already resolved an enormous issue at work and got an appreciation email from my boss! All because of your class. Thank you!

-Aliki, Athens

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Polite and diplomatic English for work

Further details & FAQs:

Further details about our course instructors can be found here and further details about this course and FAQs can be found here.

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Course Includes

  • 10 Lessons
  • 2 Quizzes