10 essential business expressions

10 Essential Business English Expressions You Can’t Live Without (And how to use them)

In this Advanced English lesson, you’ll learn 10 essential Business English expressions that can be used in both working and social situations. You’ll learn the meaning and examples of how to use them. 

  • Language level: upper intermediate and advanced /  B2 and  C1
  • Skills: Vocabulary, Comprehension, Speaking
  • Time needed: 5-10 mins
  • Focus: business English expressions, communication
Kerin English Teacher
Lesson by Kerin

For non-native speakers of English, idioms, expressions and phrases can be really difficult to understand and sometimes even more difficult to use, especially in work contexts. 

In order to reach and maintain an advanced level of English, it is essential that you make learning this kind of vocabulary part of your English study routine. 

In this article, you’ll learn 10 expressions that you are very likely to hear in the business world, but most of them you’ll also come across in social (general English) situations too. 

Let’s get started!

1. Heads up

If you give someone a heads up, you inform or warn someone in advance of something so that they can prepare themselves. 

Business Example“Heads up Bob! The VP of Finance is coming from NY today and he’ll expect to see the office in perfect state”

General Example“Just want to give you a heads up – I don’t think Jane was very happy with what you said last night at dinner. You might want to call her and clear the air.”

2. Address an issue

When you decide it’s time to discuss a problem, you can use ‘address the issue’. It means that it’s time to acknowledge it and focus on it for a fair amount of time, hopefully to find a solution. It is fairly formal and would mainly be used in a business or in a formal setting, rather than in social contexts.

Business Example>I think it’s time that we address the issue of budget cuts”.

General Example> I welcome this opportunity to address an issue in which Parliament has always shown a great interest.”

3. Get the ball rolling

Get the ball rolling means to begin or start something so that some progress can be made; usually before the beginning of the implementation of a project, when it’s time to start doing some actual work rather than just talking about it!

Business example> “What can I do to get the ball rolling on the Japan project?”

General Example“Joelle got the ball rolling and booked a table for our first book-club meet-up.”

4. Pull it off

Pull it off means to succeed in doing something difficult or unexpectedYou ‘pull it off’ for example, when  you weren’t prepared to answer a question but you managed to say something clever: 


Business example> “He wasn’t prepared on the subject but he pulled it off thanks to his broad knowledge of the sector and quick thinking.”

General example> “Have you heard about the surprise party Jack is planning for Marie? It’s an ambitious plan, so let’s see if he can really pull it off!”

phrasal verb pull it off

5. Pain point

A pain point is a specific problem that prospective customers of your business are experiencing. It is used widely used as synonym of problem to solve. Usually a reason to ask for consultancy or development. This is mainly a business expression and it would be unusual to hear used in a general English context.

Business examples>

Very simply used in a question such as: “What are the pain points in your department?”

“We can’t ignore that there are some pain points that need to be addressed*”.

*see number 2

6. Catch up on (something)

This phrasal verbs means to do something that you have not been able to do recently. NOTE this is a multi-word verb with two prepositions: up + on

Business example> “I’ve been so busy with endless meetings, I really need to catch up on my emails”.

General example> “I have to catch up on Killing Eve!”

7. Catch up (with somebody)

Catch up or catch up WITH means getting an update or exchanging updated info. 

Business example> “I need to catch up with Erika about her project.”

General example> “Come over tomorrow and we can catch up.”

8. Up in the air

This means when things are highly uncertain and decisions have not been made

Business example> “There are too many things up on the air at the minute so we haven’t signed the contract yet.”

General English> “We still don’t know what we’re doing this summer because things with Tom’s job are so up in the air.”

up in the air

9. Get up to speed

Means to have all the latest information

Business example> “Now that Marc is onboard we need to get him up to speed on the project, so he can start working on it.”

General example> “I’m not up to speed on the latest series of Downton Abbey!”

10. I could use a ... / I could do with a ...

This is a very common expression to say you would welcome something, or that you wish for something. It expresses a feeling in a very polite way. 

Business example> “Are you all set Mark?”

“Actually, I could use a hand with analysing this research. There’s a lot more than we anticipated.”

General example> 

“I could use a hand in the kitchen please!”

“I could do with a holiday”

Fluency Challenge

Kerin English Teacher
Your English teacher

Hi! I hope you found this guide useful. Are you feeling up to a challenge?! 

Choose expressions that you liked from the list and write sentences demonstrating how you would use them. Try to think of situations from work and also from social contexts. 

If you feel brave, share one of your sentences with us in the comments

Speak soon,

Kerin English Teacher
Fluency Challenge

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